Polarrcan Privacy Policy

Last Updated: February 15, 2022

Polarrcan provides a variety of digital offerings including websites, mobile applications for photo and video editing tools, photo and video filter creation tools, and a community for users to share their creations.

Our Privacy Policy (“Privacy Policy”) helps you understand how we collect, use, and share your personal information and assists you in exercising your privacy rights.

SCOPE

This Privacy Policy applies to personal information processed by us in our business, including on our websites, mobile applications, and other online or offline offerings (collectively, the “Services”).

I. PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on whether you are a customer, user, applicant, or visitor, and the requirements of applicable law.

Information You Provide to Us

  • Account Creation: If you choose to create a user account, we may collect your name, email address, phone number, username, and password. If you subscribe to our Services or purchase from us, we also collect your payment information, which goes directly to our payment processor.

  • Your Communications with Us: We collect personal information such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer support, apply for a job, or otherwise communicate with us.

  • Surveys: We may contact you to participate in surveys, and you may be asked to provide information which may include personal information.

  • Social Media Content: Any content you provide on our social media channels will be considered public and is not subject to privacy protections.

  • Registration for Sweepstakes or Contests: Contact information you provide may be used to reach you about the sweepstakes or contest and for other promotional purposes, if permitted by law.

Information Collected Automatically or From Others

  • Automatic Data Collection: We may collect information automatically when you use the Services. This includes your IP address, user settings, MAC address, cookie identifiers, mobile carrier, details about your browser, location information, and information about the links you click.

  • Cookies, Pixel Tags/Web Beacons, Analytics Information, and Interest-Based Advertising technologies: We may use cookies and similar technologies to collect information automatically through the Services.

  • Cookies: Small text files placed in visitors’ browsers to store preferences.

    • Pixel Tags/Web Beacons: Code embedded in Services that collects user engagement information.
    • Analytics: Services such as Google Analytics to collect information about visitor behavior and demographics.

  • Information from Other Sources: We may obtain information about you from other sources to supplement information you provide to us.

II. HOW WE USE YOUR INFORMATION

We use your information for various business purposes, including:

  • Fulfill our contract with you and provide you with our Services:

    • Managing your information and accounts.
    • Communicating with you about your account, and activities.
    • Processing your financial information for products or Services purchased.

  • Analyze and improve our Services:

    • Detecting security incidents and protecting against illegal activities.
    • Measuring engagement in our Services.
    • Undertaking research for technological development.

  • Provide you with additional content and Services:

    • Customized materials about offers, products, and Services.

III. DISCLOSING YOUR INFORMATION TO THIRD PARTIES

We may share personal information with:

  • Service Providers: Third-party service providers to support our Services.
  • Business Partners: Partners with whom we jointly offer products or services.
  • Affiliates: Our affiliated companies.
  • Advertising Partners: Third-party partners for targeted advertising purposes.

IV. YOUR CHOICES

You have certain choices about your personal information, including:

  • Email and Telephone Communications: You can unsubscribe from promotional emails.
  • Mobile Devices: You may opt out of push notifications.
  • Cookies and Interest-Based Advertising: You can manage your cookie settings through your browser.

V. DATA RETENTION

We store personal information for as long as necessary to fulfill purposes, resolve disputes, conduct audits, and comply with laws.

VI. SECURITY OF YOUR INFORMATION

We take steps to ensure the security of your information but cannot guarantee the security of information you provide.

VII. CHILDREN’S INFORMATION

The Services are not directed to children under 13, and we do not knowingly collect personal information from children.

VIII. OTHER PROVISIONS

If you are located in the European Economic Area or the UK, you can lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

IX. CONTACT US

For questions about our privacy practices, contact us via support.

X. IMPORTANT INFORMATION REGARDING EUROPE

Controller: Polarrcan Software Inc. is the controller of your personal data and can be reached at 1110 Hamilton St Suite 500 Vancouver, BC V6B 6C5, Canada or through email.

XI. IMPORTANT INFORMATION FOR CALIFORNIA RESIDENTS

This addendum supplements our Privacy Policy for California residents under the California Consumer Privacy Act (CCPA). You may request information, access to, or deletion of your personal information.

To exercise these rights, contact us through here.